How Enfonie transformed its team onboarding process

With muchbetter.ai, Eufonie has transformed its onboarding process. New B2B telemarketing agents are now fully operational faster thanks to immersive simulations.

70%

of roleplay training time saved

35 %

savings on training costs

20 %

increase in agent success rate

A successful partnership with Eufonie

01

Main challenge

Boost in-store sales performance, particularly for flagship service sales and accessory sales.

02

Setup

Deployment of targeted simulations on key offerings. Salespeople actively practice, receive immediate feedback, and progress without any real customer stakes.

03

Solutions

Develop the right reflexes to systematically expand each sale: discovery, follow-up, clear sales pitch. Training designed to turn every interaction into an opportunity.

04

Measurable impact

Significant increase in sales before and after the pilot program, followed by rollout to all stores and sales staff at Boulanger in France.

A word from the Eufonie teams

Feedback on a successful transformation

CECI EST UN TST

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