Prepare your advisors for every telecom interaction

Realistic simulations, designed for the telecom industry, to help your advisors go from good to great in discovery, offer customization, and sales recovery.

Let's talk about your challenges

We understand the specific challenges of the telecom sector

Your advisors juggle frequently changing offers, demanding customers, and ambitious targets. Our solution gives them the right reflexes at the right time.

Before

Low adoption of new offers

Sales teams struggle to position new tariffs, devices, or digital services, leading to poor uptake.

Generic, undifferentiated service

Customers feel treated like a number, reducing satisfaction and driving churn.

Inconsistent customer experience across channels

Service quality varies between stores, call centers, and agents, creating frustration and distrust.

After with muchbetter.ai

Faster adoption of new offers

Advisors practice launches immediately through simulations, ensuring quick adoption and consistent messaging.

Personalized, high-value interactions

Advisors adapt tone and recommendations to each customer, building loyalty and long-term satisfaction.

Consistent experience across channels

AI-driven training ensures every customer receives the same quality of service, wherever they interact.

Bouygues Telecom: training teams for excellence, at scale

With muchbetter.ai, Bouygues Telecom transformed its sales training. Targeted simulations enabled teams to adopt new offers faster and strengthen their selling posture both in-store and remotely.

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+36%

Improvement in customer discovery skills

4.4/5

Average user satisfaction over 10.000+ feedbaks

Fast & measurable skill uplift

With muchbetter.ai, Paritel strengthened the skills of its sales, customer service, and technical teams through immersive simulations built around their real-life situations.

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