From simulation to real-world impact: Concentrix scales muchbetter.ai globally

Concentrix relies on muchbetter.ai to provide continuous training for its advisors and a key enablement tool for managers to structure, simplify, and strengthen their debriefs.

Concentrix clients already deploying muchbetter.ai

4.4/5

average user satisfaction over hundreds of feedback

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A successful partnership with Concentrix

Core challenge

Deployment

Solution

Measurable impact

Core challenge

Support thousands of advisors across multiple countries while delivering a consistent, effective training experience at scale.

Deployment

Design of simulations aligned with the strategic priorities of each Concentrix client.

Solution

Tailored learning paths that strengthen business expertise and operational efficiency

Measurable impact

Better-equipped managers for more effective debriefs and sustainable skill development across all advisors.

A word from the Concentrix teams

Feedback on a successful transformation

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Our other success stories

Discover how our customers go from good to great

With muchbetter.ai, La Poste trained 300 advisors on cross-selling during inbound calls through immersive simulations. The result: more confident conversations and optimized managerial coaching.

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With muchbetter.ai, UFF trains its wealth management advisors in needs discovery and in building tailored solutions through targeted simulations (objection handling and referral conversations). Result: faster training and a stronger sales posture in an increasingly complex role.

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With muchbetter.ai, AG2R La Mondiale strengthened the confidence of 100 outbound sales reps across two regions through targeted simulations focused on outbound calls and recommendation-taking.

View case study